Cybersecurity SaaS
The Challenge
The Situation
Enterprise sales cycle. Can't prove which ads influence deals.
This cybersecurity company had 9-month sales cycles. They ran LinkedIn and Google ads but had zero visibility into whether ads influenced deals that closed 6-9 months later.
Attribution was set to "last-click" which credited everything to branded search. Marketing couldn't prove ad impact on enterprise deals.
Before dilucidus
SQLs
8
Cost per SQL
$8,125
Attribution
Last-click
After dilucidus
SQLs
11
Cost per SQL
$5,909
Attribution
Multi-touch
What Was Broken
Last-click attribution (useless for 9-month cycles)
No multi-touch tracking across buyer journey
Marketing and sales couldn't agree on lead quality
No visibility into which campaigns influenced enterprise deals
The Solution
Week 1-2: Set up multi-touch attribution in Salesforce. Tracked every touchpoint: ad clicks, content downloads, webinar attendance, demo requests.
Week 3-4: Created separate campaigns for each funnel stage. Launched ABM targeting 150 Fortune 500 security teams via LinkedIn + programmatic. Built account-specific messaging for top 50 accounts.
Month 2-4: Tracked $1.4M back to specific campaigns. Showed board that ABM + awareness campaigns influenced 60% of enterprise deals. Expanded ABM to 250 accounts.
— CMO
Key Takeaways
What Worked:
Multi-touch attribution (game changer)
ABM for target accounts (3x higher close rate)
LinkedIn + programmatic combination
Content for each funnel stage
What Didn't Work:
Last-click attribution (useless for B2B)
Awareness campaigns showed no ROI in 30 days (but they matter long-term)